Privacy Policy

Tidiyo — How we collect, use, disclose, and safeguard your personal information.
Last updated: September 10, 2025

1. Introduction

Welcome to Tidiyo. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our site—particularly when interacting with our product pages (e.g., the Neck Firming Cream with Roller).

Scope: Applies to all interactions with Tidiyo’s website, including browsing, account creation, purchases, subscriptions, and customer support requests.

Ownership: This store is operated and owned by RisingRoots Venture OPC Pvt Ltd.

2. Information We Collect

a. Information You Provide

  • Personal identifiers: name, email address, shipping/billing address, phone number.

  • Account credentials: username, password.

  • Payment details: processed securely via third-party payment services (e.g., Payu).

  • Optional data: feedback, reviews, customer support queries.

b. Automatic Collection

  • Device & usage data: IP address, browser type, OS, pages visited, interactions, session duration.

  • Cookies & similar tracking: usage patterns, preferences, analytics, and marketing.

c. Third-Party Sources
If allowed, we may receive data from social media sign-ins, marketing partners, and analytics services.

3. How We Use Your Information

  • Process and fulfill orders, manage your account, and communicate about transactions.

  • Improve services, personalize offerings, and understand site usage.

  • Provide customer support.

  • Send marketing communications (with consent), including new product announcements and promotions.

  • Comply with legal obligations.

4. Sharing & Disclosure

We may share your information with:

  • Service Providers: Payment processors, shipping partners, analytics, email tools.

  • Legal Entities: When required by law or in the event of business transfer.

  • Marketing & Analytics Partners: To analyze and improve marketing performance under safeguards.

5. Cookies & Tracking Technologies

We use cookies, pixels, local storage, and similar technologies for:

  • Website functionality and preferences.

  • Analytics to monitor usage and improve performance.

  • Marketing to deliver relevant ads and measure effectiveness.

Your Choices: You can block or delete these via your browser settings.

6. Data Security & Retention

  • We implement technical and organizational measures to secure your data.

  • No method of transmission or storage is completely foolproof; we cannot guarantee absolute security.

  • Retention: Personal data is retained as long as necessary for order fulfillment, legal compliance, or while your account is active.

7. Your Rights & Choices

Under various privacy laws (like GDPR and CCPA), you may have rights including:

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccuracies.

  • Erasure: Request deletion of your data.

  • Restriction & Objection: Limit or object to certain processing (e.g., marketing).

  • Portability: Request your data in a transferable format.

  • Opt-out: You may opt-out of marketing communications at any time (unsubscribe links are provided in emails).

8. Managing Cookies & Communications

You can opt-out of cookies and tracking via browser or device settings.
Most marketing emails include an unsubscribe link to withdraw consent at any time.

9. Children's Privacy

We do not knowingly collect personal data from children under 13 (or older where applicable).
If you believe we have inadvertently done so, please contact us to request deletion.

10. Policy Updates

We may update this Privacy Policy to reflect changes in practices or legal requirements.

  • Minor changes: take effect 7 days after posting.

  • Major changes impacting privacy rights: take effect 30 days after posting.

We’ll notify users of significant changes via a prominent website notice or email.

Need help or want to exercise your rights? Contact us at: support@tidiyo.com
© Tidiyo. Operated by RisingRoots Venture OPC Pvt Ltd. All rights reserved.